Who we are
Our website address is: https://ibs-solutions.co.uk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority for upholding information rights. Further information can be found on the ICO website at www.ico.org.uk.
1.1 We process personal data in accordance with UK GDPR and the Data Protection Act 2018.
1.2 IBS and Gut Disorder Clinic takes the confidentiality of your personal data seriously. All information you share with us will be strictly confidential. We only share relevant information with the laboratories we send your test orders to and the doctors who comment on your test results. We do not share your data with any other persons or bodies, except as required by law (see clause 5 regarding notifiable disease reporting).
1.3 By purchasing a test, you consent to us sharing relevant personal and health information with: (a) the Referral Laboratory for sample analysis and reporting; and (b) the reviewing clinician for clinical review and commentary (where included).
1.4 We may retain records of communications, results and reports for clinical governance, customer service, legal compliance and quality assurance purposes.
1.5 Incoming calls may be recorded to improve our efficiency and as a record of any telephoned orders.
1.6 You are entitled to see all information we hold about you and to request corrections. Please email ibsandgut@gmail.com
1.7 We will not give, loan, sell or rent any of your personal details to third parties unless legally required to do so or with your clear written consent.
1.8 This privacy policy applies solely to personal data collected by IBS and Gut Disorder and does not apply to third-party websites accessible from this site.